Support — Math Royale

Need help? Start here.

Contact Us

For bug reports, gameplay issues, account questions, or anything else, email us at dcarmonateach@gmail.com. We'll do our best to get back to you promptly.

Common Questions

How do I delete my account?
Go to Settings within the app and tap "Delete Account." This permanently removes your saved stats, ELO rating, and username, and cannot be undone.

Do I need an account to play?
No — Casual Play works immediately as a guest. Signing in with Google or Apple is only required for Ranked Play, so your progress and rating are tied to a persistent account.

I'm having trouble signing in with Apple or Google.
Make sure you're connected to the internet and have accepted any system sign-in prompts. If the issue continues, email us with your device model and iOS version and we'll look into it.

My opponent disconnected mid-match — what happens?
If an opponent leaves during a match, the game waits briefly in case it's a temporary connection issue, then automatically counts it as a win for the remaining player.

How is my rank/ELO calculated?
Ranked matches use a standard ELO rating system — beating higher-rated opponents earns more points, and your rating adjusts after every ranked match.

Privacy

See our Privacy Policy for details on what information the app collects and how to request deletion.